changing ISP: what is required?

[v6trex]

Hello,

When changing provider (Proximus -> EDPNet) with an existing VDSL2 line, what are the steps involved?
Is it only about changing the PPPoE login (user@PROXIMUS -> user@EDPNET) or is there some technical/physical changes required on the line (if so which one?)

Thanks.

[on4bam]

First of all, contact EDPnet (Tuesday, helpdesk is closed now).
You should be OK changing login and password but if you are using a fixed line for telephony you will need credentials for VOIP too.

[meon]

Keep in mind that you're probably borrowing the BBOX-modem from Proximus, so if you cancel that contract you'll have to return it.
Also have your "easyswitch"-number at hand (found on your invoices) when contacting EDPnet, as that will give them the information to take over your existing line (and cancelling services at Proximus) - otherwise they'll might opt to use the return pair of copper wire to enable their services on; leaving your existing subscription intact.

[Patje]

I don't know if you have your own modem or one from proximus ?
Otherwise you need to buy a modem from Edpnet (Fritzbox 7530 AX) or find a similar modem or Bbox 2hands

[v6trex]

Thanks for all your helpful tips!

My question is really about the PPPoE connection: using my current Proximus VDSL2 line, would it work if I would authenticate with a test @EDPNET account (from a friend for example)? The goal would be to validate the quality of EDPNET before finalizing the subscription with them?

Thanks

[on4bam]

Speed (sync) is exactly what you have with your Px line so there shouldn't be a problem.

[v6trex]

Speed (sync) is exactly what you have with your Px line so there shouldn't be a problem.

The main difference between Px and EDPNet is the upload speed. That's what I would like to validate...

Thanks,

[on4bam]

There's no "cap" on EDPnetXL speed. Max profile is 100/40 which is the speed you'll get if your modem syncs at 100/40. This depends on your line values. If possible, look at these values if you can get into the BBox admin pages.

[v6trex]

There's no "cap" on EDPnetXL speed. Max profile is 100/40 which is the speed you'll get if your modem syncs at 100/40. This depends on your line values. If possible, look at these values if you can get into the BBox admin pages.

I don't know how to access with admin, so I can't see the line values. Can you guide me?
(I tried the old "Sagem tool" but it says it can't connect to the bbox3...)

Thanks

[on4bam]

You can search the forum for that, I never had a BBox, never been a Px costumer so I bought a Fritzbox from the day I had VDSL.

Just from memory, I think the password for a BBox is the serialnumber on the sticker somewhere.

[Patje]

My question is : how much speed do you have now ?
Normaly you should get the same speed as like with PX or maybe a bit more in upload.
Admin password is on the sticker attached to the bbox , but it should be a sagemcom, if the brand is technicolor the sagemtool won't work.

[Goztow]

Lijntest.edpnet.be to check your max line speed.